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FAQ

Frequently Ask Questions

  • LOGIN
    1. Register as a MyBizApp user

      Using MyBizApp is easy. Simply register for FREE account by clicking on the register icon on top right corner.

    2. Activating your account

      Activating your account upon receiving the activation email, you can click on the link to activate your MyBizApp account. Only activated account can proceed to login and subscribe services.

    3. Tips to protect your account
      1. Set your anti-virus and anti-spyware software to perform automatic updates daily.
      2. Set your operating system to perform automatic updates daily.
      3. Do not use easy to guess password for your account.
      4. Do not expose your password.
      5. Do not click on links from emails or install any programs from doubtful origins.
      6. Do not login to MyBizApp from PCs that you suspect are compromised.
    4. Unable to login

      If you forget your password, you can click on "Lost your password" in login screen to reset your password.

  • SERVICES SUBSCRIPTION
    1. Services information

      Each of the services come with detailed product information, for more enquiry, kindly click on the 'contact us' button and sales consultant shall revert to you within 1 working day.

    2. How to subscribe

      Select the services that you wish to subscribe, add-to-cart and proceed with online payment.

    3. Can I subscribe multiple services

      Yes, you may subscribe different services into single transaction.

    4. Can I request for product demo

      Kindly click on the 'contact us' button in product details page, leave your message to request for demo.

    5. Delivery

      Our focus is complete customer satisfaction. Subscribed services will be delivered within 7 working days from the subscription date. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

    6. Minimum contract period

      Minimum subscription is 1 (one) year, unless specified by the service provider.

    7. How if I need support

      Kindly click on the 'contact us' button in respective product details page, leave your message for support related issues.

  • PAYMENT METHOD
    1. How to pay

      Supports online banking via FPX and Credit Card.

    2. Maximum limit per transaction

      Support up to RM 30K per transaction via FPX payment. Kindly split your order transaction if the total amount exceeds RM 30k.

    3. How shall I proceed if more than RM 30k

      You can contact us at [email protected]

  • GENERAL ENQUIRIES
    1. Contact us for assistance

      Allow us to help you with any problems that you have encountered while in you are in MyBizApp. Email us at [email protected]

    2. Interested to be ISV

      If you are interested to be ISV, please send your contact information and company profile to [email protected], our consultant will contact you as soon.

    3. Business Location

      Revenue Safe Nets Sdn Bhd (894745-H)
      32, Jalan 8/62A,
      Bandar Manjalara, 52200, Kepong, Kuala Lumpur.